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All about how, why and what is exceptional customer service in tourism.
Chatbots and AI
Can chatbots give travellers personalised customer service like your staff would?
Almost, yet they work 24-7 and don't complain
May 8, 2019
Email, Chat, Phone - What every tourism operator should be doing
What you should be doing to improve your customer service on these channels.
March 29, 2019
Top 9 trends in tourism customer service
Learn how to provide top customer service for service orientated businesses
March 6, 2019
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