Turn customer data into business insights

Dig beneath conversations, reviews, ratings, customer
feedback, and survey scores to discover
what's working, what's not, and where.

Customer data in one place

Analyze insights from conversations, social media, customer survey, online reviews, and feedback heard by staff. Enrich your by connecting your booking system to know all about the customer and booking.

Improve your website conversion performance

98% of website visitors leave without booking. Use Yonder's customer insights feature to develop rich understanding of what your customers actually want, and use the insights to improve your website content, identify keywords to improve search engine optimisation (SEO) or Adwords performance and more.

Remove guesswork from decisions, measure it

Avoid being influenced by one noisy customer, measure themes of issues across all your customer feedback to make better quality decisions. Quickly search and trend keywords, keywords groups, segmented by product and more.

Measure by product category

By integrating your booking system you can drill down and discover trends by product. Discover high and low performing products, and why.

Celebrate employee performance

Your people are a key ingredient of customer service.  Track mentions of staff amongst all your feedback, making it easy for you give actionable feedback. Turn this into incentives for exceptional staff performance and reward it

Unleash your growth.  Discover more features.

Yonder is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Automated FAQs.
Integrate your booking system and set your automations and customer data on fire.
Turn website visitors to customers with website chat and messages.
Learn what customers want and how to be the best.

Drive more online sales without more marketing spend