The easy way to manage reputation and turn customers into raving reviews
Measure NPS and learn what your customers think
The Yonder Customer Survey is designed for high response rates to help you get the best picture how you're doing. Expect at least 35% response rate, that's 10x more effective than using links in a thankyou email.
"The simplicity of the survey makes it easy for our customers to share their thoughts. We've grown our feedback 10x.
Griff, Glass Bottom Boat
Connect your booking system data to see the full picture
No need for guessing who responded to feedback, know exactly which customer it was and all relevant details.
Go deeper than average ratings
Average ratings aren't a lot of use. Drill deeper and get a rich picture of feedback by segmenting your data by each Zaui product/activity. Find out exactly what needs improvement.
Be found online and get your business 5x more Google reviews
Maximise word of mouth by boosting your Google and Tripadvisor reviews. Boost your organic search ranking on Google, and standout in search results with your Yonder ratings.
Showcase reviews to your website and boost conversion
Online reviews influence the purchase decisions for 93% of consumers. We help you showcase all your 5 star reviews in an automated feed to your website. You can even filter to only reviews specific to a Zaui product/activity.
Bring all your reviews sites into one place
Save time managing your Google Reviews and Facebook Reviews (and more coming soon) by bringing them into one home - Yonder.
Get structured feedback on your team members
Gather feedback on your team, including compliments and what needs improvement.
Make monthly staff reviews powerful and efficient with real-time reports of each team member at your fingertips.
We also listen for their names (and variations) in online reviews so you can see at a glance all reviews with @mentions.
“Yonder chatbot is a great way to engage customers in a conversation at any time of the day. It’s a 24-hour helpline service for our customers, allowing us to communicate back and forward with them instantaneously.”