Pricing designed to scale with your business

Fully featured with simple pricing to fit your size of business. Try free for 14 days.

Yonder platform

(excluding AI Chatbot)
Save 20% with annual plans
Free
Essentials to get started
It's free
30 monthly surveys sent
GET STARTED
Access to basic features:
Send NPS surveys automatically (only when your booking system/CRM is connected). Expect 10-15 responses per month.
Monitor Google & Facebook Reviews + Team mentions
Showcase 5 star reviews on your website
Live chat + pop-up messages
1 user
Power
Fully featured for small businesses.
$60
/mo
250 monthly interactions
(surveys sent + quiz completions)
STARt FOR FREE
Access to all features, plus:
Up to 3 users
Unlimited Survey Questions
1 Quiz   NEW
Pro
Large businesses with multiple locations.
$400
/mo
10,000 monthly interactions
(surveys sent + quiz completions)
STARt FOR FREE
All the Advanced plan features plus:
Unlimited users
10 organizations
Unlimited Quizzes
Save 20% with annual plans
Free
Essentials to get started
It's free
50 monthly surveys sent
GET STARTED
Access to basic features:
Send NPS surveys automatically (when connected to your booking system/CRM)
Monitor Google & Facebook Reviews + Team mentions
Showcase 5 star reviews on your website
Live chat + pop-up messages
1 user
Power
Fully featured for small businesses.
$75
/mo
250 monthly interactions
(surveys sent + quiz completions)
STARt FOR FREE
Access to all features, plus:
Up to 3 users
Unlimited Survey Questions
1 Quiz   NEW
Pro
Large businesses with multiple locations.
$480
/mo
10,000 monthly interactions
(surveys sent + quiz completions)
STARt FOR FREE
All the Advanced plan features plus:
Unlimited users
10 organizations
Unlimited Quizzes
Prices are in
Country
Need something extra?
Higher usage, more organizations, our expertise to design and setup your survey or quiz? Whatever you need, we can help achieve them.
CHAT TO SALES
EXTRA AUTOMATION

AI Chatbot

Add automation to provide customer service 24-7, save time and get more sales.
Pro
Start with our library of FAQ's & add your own
$150
/mo
+ $400 setup fee
BOOK DEMO
Access to:
Our library of 100+ FAQ's pre-trained for your business
1.5 hour setup and training session with our experts +  performance review after month 1.
Edit your own responses
Add your own FAQ's
250 chats per month included
Unlimited users
All FREE plan features
Bespoke
We provide full customisation and setup to achieve your goals
Let's talk
BOOK DEMO
All the AI Chatbot Pro plan features plus:
Workshop to identify how to position your chatbot to achieve ultimate outcomes.
We'll craft responses that help get more sales (with your input).
Performance reviews after month 1, month 3 and yearly.
Respond with live availability from your booking system.
Yonder platform

Compare the plans

Free
Power
Advanced
Pro
Users
1
Up to 3
Up to 10
Unlimited
Interactions (surveys sent + quiz completions)
50 surveys per month (automatically sent only, no manual sends)
0 quiz completions
250 per month
1,000 per month
10,000 per month
Customer Support
Email
Email + Zoom
Dedicated Customer Success Manager
Dedicated Customer Success Manager
Feedback and reviews
Send surveys automatically after a visit (by connecting with your booking system / CRM)
Send surveys to customers you add to Yonder
-
Request 5 star reviewers to share their review on Google
Net Promoter Score
Ask extra questions in the survey
NPS only
Unlimited
Unlimited
Unlimited
Record feedback heard by staff
Automatically show latest 5 stars reviews on your website with a plug-in
Filter reviews in your website plug-in to specific products
-
API and Zapier access to share reviews to other tools
-
Integrate Online Review sites to view, analyze and reply
Google My Business
Facebook Recommendations
Insights and Analytics
Integrate your customer data from booking system/CRM
Trend and breakdown ratings based on product and source
Track team mentions
Up to 5 people
Unlimited
Unlimited
Unlimited
Data retention
Unlimited
Unlimited
Unlimited
Unlimited
Quiz
Setup engaging quiz to help people choose
-
1
Unlimited
Unlimited
Generate leads (Save recommendations or enquiries)
-
Trigger events in Facebook and Google Analytics
-
Share lead information to CRM and Email marketing tools, via Zapier
-
Website Chat
Live chat
Website visitor tracking
Pop-up website messages
Mobile app (Android and iOS)
Facebook Messenger integration
Integrate your booking system to see all info on the customer you're chatting with
Coming soon
Coming soon
Coming soon
Coming soon

Frequently Asked Questions

What are the usage limits

The monthly subscription fee included a certain number of surveys sent and quiz completions per month. There's no carry over to the next month. We'll email you when you reach 80% of the limit within a month. You can upgrade your plan to keep sending more survey's and getting more quiz completions.

Is there a set-up fee?

There is no setup fee for the Yonder platform.  There is a set up fee for the AI Chatbot.

If you'd like help with setup of your survey or quiz we can offer some guidance and online guides to get you success quickly, we've tried to make it as easy as possible for anyone to do. Or, for a small fee we can take care of setup for you.

Do you have a free trial?

Yes! Get a 14 day trial of Power plan, with all our features. Billing starts at the end of the trial. If you're not seeing value quickly you can cancel the subscription.

To trial the AI Chatbot, chat with us to explore options.

To use the AI Chatbot do I need a Yonder Platform plan as well?

You can use the AI Chatbot by itself. You'll also get access to the Free plan for the Yonder platform to enjoy managing your online reviews and send a limited number of surveys.

You can add on a paid plan to access more of the Yonder platform at any time, just chat with Sales.

What is a "quiz completion"

A quiz completion is when someone answers all the quiz questions and then receives relevant recommendations. We felt this was the fairest metric as that's when you and your website visitor gets value.

What is the list of common tourism FAQ's?

We have developed conversation frameworks, or sets of FAQ's, for different sectors of tourism businesses - Activity providers, attractions, accommodation (with restaurant), shuttles, holiday parks, as well as more niche sectors like skydiving. It's constantly growing so get in touch with us to learn more.

Do you offer discounts for multiple organisations?

We sure do, we recognise there may be synergies across organisations. Your Yonder dashboard can connect all accounts together making it easy for a central team to oversee and support.

Do you work with agencies?

We love partnering with agencies as together we can support clients to get great outcomes.  Chat with us about our partnership options, including a dashboard you can manage all clients from and create new accounts.