Flexible pricing plans for any business

No annual contracts. Free trial for 14 days. Super simple.
TRY FREE
Power
$60
/mo
Website chat + up to 500 surveys per mth
All the features needed to acquire and manage customer feedback
What you can do:
Ask customers for a review and NPS rating
Help 5 star reviewers share online
Integrate your Booking System/CRM
Ask additional questions
Website chat & FB Messenger integration
Widget to showcase reviews on your website
Integrate reviews from Google My Business (Trip Advisor, Facebook, Booking.com and others coming soon)
Pro
$120
/mo
Website chat + up to 2,000 surveys per mth
Get to the next level of team performance and refined use of reviews on your website
Everything in Power, plus:
Customize surveys and segment results for up to 3 organizations/ locations
API access to retrieve reviews to display on your website
Get structured feedback on your team members + dashboard of all related feedback per team member (Coming soon)
Get explicit client approval for testimonials, included spelling and grammar edits (Coming soon)
Pro +
$200
/mo
Website chat + up to 10,000 surveys per mth
For large businesses or a wide range of organizations or teams
Everything in Pro
Customize surveys and segment results for up to 20 organizations/ locations
Dedicated Customer Success Manager
Multi-business: To celebrate the recent launch of Yonder Reviews - Don't pay until Jan 31st 2021.
Add-on: Bespoke AI Chatbot
Customized automations to help your customer service save time and get more bookings.
BOOK A DEMO
Starting from $100/month
features

Breakdown

Power
Pro
Users
Up to 5
Pro: Unlimited
Survey requests sent monthly
500 per month
Pro: 2,000 per month
Pro+: 10,000 per month
Customer Support
Email
Pro: Email + Zoom
Pro+: Dedicated Customer Success Manager
Feedback and reviews
Send surveys automatically from your booking system, or send manually, to gather direct feedback from customers
Encourage high score ratings to share their review on review sites
Net Promoter Score
Trigger automatically from your booking system
Integrate reviews from Google and reply within Yonder
Record feedback heard by staff
Review widget to showcase reviews on your website
API access to retrieve reviews
-
Create review widgets filtered by products
Integrated Online Review sites
Google My Business
Tripadvisor
Booking.com
Coming soon
Coming soon
Facebook Recommendations
Coming soon
Coming soon
Getmyguide
Coming soon
Coming soon
Bookme
Coming soon
Coming soon
Insights and Analytics
Integrate your customer data from booking system/CRM
Trend and breakdown ratings based on product and source
Text and theme analysis of review data
Data retention
Unlimited
Unlimited
Website Chat
Live chat
Website visitor tracking
Pop-up website messages
Mobile app (Android and iOS)
Facebook Messenger integration to respond automatically
Online payment through chat
Email gathering
Integrate your booking system to see customer data of who you're chatting with
Coming soon
Coming soon
features

AI Bespoke Chatbot

Industry FAQ's pre loaded
Bespoke FAQ's for your business
Customizable
Conversational flows and "Help me choose" assistant
Respond with live availability from booking system
View and edit chatbot responses yourself, easy for anyone to do
"Yonder has made a fantastic impact on our conversion rate of website visitors to online bookings"
Anna Rodgers
Marketing Manager, Zorb
"I was so surprised how much time chats took and the savings the chatbot has given us."
Daisy Hylton
Marketing Manager, Taupo Tandem Skydive
JOIN THE LEADERS

Trusted By Leading Tourism Businesses

Frequently Asked Questions

What are the usage limits

The monthly subscription fee included a certain number of surveys sent per month. There's no carry over to the next month. We'll email you when you reach 80% of the limit within a month. You can upgrade your plan to keep sending more survey's, and you can easily change back again later because we don't lock you into an annual contract.

Is there a set-up fee?

There is no setup fee for Power and Pro.  There is a set up fee for the chatbot.

If you'd like help with setup we can offer some guidance and online guides to get you success quickly, we've tried to make it as easy as possible for anyone to do. Or, for a small fee we can take care of setup for you.

Do you have a free trial?

Yes! Get a 14 day trial of Power plan, with all our features. Billing starts at the end of the trial. If you're not seeing value quickly you can cancel the subscription.

We may be able to offer a trial of our Industry FAQ chatbot, chat with us so we can help find the best way to demonstrate success quickly.

Can I switch plans?

It's easy to switch between the Power and Pro plans as often as you like, since we don't lock you into an annual contract.

If you’re upgrading you’ll pay pro-rate for your month. If you’re downgrading then the remainder of the month applies before your new plan takes effect.

What is the list of common tourism FAQ's?

We have developed conversation frameworks, or sets of FAQ's, for different sectors of tourism businesses - Activity providers, attractions, accommodation (with restaurant), shuttles, holiday parks, as well as more niche sectors like skydiving. It's constantly growing so get in touch with us to learn more.

Do you offer discounts for multiple organisations?

We sure do, we recognise there may be synergies across organisations. Plus the Yonder dashboard connects all accounts together making it easy for a central team to oversee and support.