YONDER is a sales, marketing and survey platform that provides small and mighty teams powerful automations to boost website sales/enquiries, improve ROI on marketing, and turn customers into raving reviews.
"Yonder is one of the most powerful tools for saving time, increasing the efficiency of your business, customer intelligence, and turning that into new customers."
Trent Yeo, Ziptrek Eco Tours
Increase website sales and generate more enquiries while saving staff time
AI Chatbot
Answer 80% questions immediately on your website and Messenger, 24-7.
Quiz
Provide personalized recommendations to help people choose you.
Showcase reviews
Save time by installing a live feed of your latest 5 star reviews on your website.
Website Chat
Install website chat to help people while they're on your website.
Put the voice of your customer at the centre of your business
Customer Survey
Automatically send surveys. Breakdown NPS metrics by service, tour or room.
Team Comments
Categorised feedback and mentions online about each team member, easy to share.
Increase Online Reviews
Yonder customers increase online reviews 5x.
Manage Online Review sites
Save time monitoring and reporting.
Ratings Breakdown
Automatically send surveys. Breakdown NPS metrics by service, tour or room.
Conversation Analytics
Quickly learn how to improve website performance.
10% +
Increase website sales
35 - 50%
Response rate to customer surveys
2.5x
More website enquiries
5x
More Google Reviews per month
up to 250 h
Staff time saved each month
Yonder PLATFORM
Powerful tools for small and mighty teams
Forget repetitive and manual tasks, systems not integrated, or worse - missed opportunities to help customers.
Yonder has a range of sales, marketing and survey tools that wrap around your Booking system / CRM to help your customers from when they land on your website to when they rave about you.
AI Chatbot
Answer 80% questions immediately on your website and Messenger, 24-7.
Quiz
Provide personalized recommendations to help people choose you.
Showcase reviews
Save time by installing a live feed of your latest 5 star reviews on your website.
Website Chat
Help people while they're browsing your website.
Customer Survey
Send NPS surveys automatically afterwards, or send manually. Add others questions to learn more.
Team Comments
Categorised feedback and mentions online about each team member, easy to share.
Increase Online Reviews
Yonder customers increase online reviews 5x with our Intelligent Sharing.
Manage Online Review sites
Integrate Google and Facebook Reviews to save time monitoring and reporting.
Ratings Breakdown
Pinpoint performance by breaking down NPS metrics by service, tour or room.
Conversation Analytics
Quickly learn how to improve website performance.
Connect your Booking System / CRM for ultimate automation and data insight
Easily connect data across your existing digital tools like Fareharbor, Hubspot, Timely and Zapier. Enjoy automating processes and rich data moved between systems.
Do more with less by adding automation to customer service & sales
Leave the repetitive stuff to us so you can do more of the work you do best. Use our market leading pre-trained AI-Chatbot, built for tourism, to answer sales and customer questions every minute of every day.
"The fact that customers can get answers to their questions without having to email or call or text is game-changing. It’s one of the most valuable tools for us."
Help people choose by giving personalized recommendations
Provide personalized help to choose from your range of products, educating along the way. Install on your website, or link to it. Gather first party data to trigger email and Facebook remarketing campaigns to turn lookers into bookers.
Yonder customer surveys get incredible 35-50% responses rates and brings a new life to your data. Connect your Booking system/CRM for unrivalled automation and analytics.
"The simplicity of the survey makes it easy for our customers to share their thoughts. We've grown our feedback 10x.
Get more 5 star reviews online and manage them in one place
Lift your 5-star online reviews 5x compared to a request in an email afterwards. Monitor all your Google and Facebook Reviews within Yonder to save time responding and reporting, including listening for mentions of your team. Then showcase automatically on your website.
"I wondered if using Yonder would encourage more customers to write reviews and it has, we’ve seen an increase in reviews since using it.
Make business decisions based on data, not guesses.
Listen to customers at all parts of the customer journey and turn that into real-time insights to improve website performance, inform marketing strategy and team performance like never before.
Bring conversations, customer feedback and what your staff hear directly all into one place.
“Continuous improvement is an important part of our business and Yonder has given another tool to make that easy.”
Bruce Thomasen, Redwoods Treewalk
Customer experience leaders choose Yonder
Yonder powers customer experience at hundreds of leading service orientated businesses around the globe, big and small
