Get more bookings and save staff time

10% +

Increase website sales

35 - 50%

Response rate to customer surveys

2.5x

More website enquiries

More Google Reviews per month

up to 250 h

Staff time saved each month

Yonder Marketing PLATFORM

Powerful automations for small and mighty teams

Forget repetitive and manual tasks, systems not integrated, or worse - missed opportunities to help customers.

Yonder has a range of marketing and survey tools that wrap around your Booking system / CRM to help your customers from when they land on your website to when they rave about you.

AI Chatbot

Answer 80% questions immediately on your website and Messenger, 24-7.

Recommend

Provide personalized recommendations to help people choose you.

Showcase reviews

Save time by installing a live feed of your latest 5 star reviews on your website.

Website Chat

Help people while they're browsing your website.

Customer Survey

Send NPS surveys automatically afterwards, or send manually. Add others questions to learn more.

Team Comments

Categorised feedback and mentions online about each team member, easy to share.

Increase Online Reviews

Yonder customers increase online reviews 5x with our Intelligent Sharing.

Manage Online Review sites

Integrate Google and Facebook Reviews to save time monitoring and reporting.

Ratings Breakdown

Pinpoint performance by breaking down NPS metrics by service, tour or room.

Conversation Analytics

Quickly learn how to improve website performance.

Connect your Booking System / CRM for ultimate automation and data insight

Easily connect data across your existing digital tools like Fareharbor, Checkfront, Hubspot, Timely and Zapier. Enjoy automating processes and rich data moved between systems.

All Integrations →

EXPLORE YONDER

Power-up with automation

Do more with less by adding automation to customer service & sales

Leave the repetitive stuff to us so you can do more of the work you do best. Use our market leading pre-trained AI-Chatbot, built for tourism, to answer sales and customer questions every minute of every day.

"The fact that customers can get answers to their questions without having to email or call or text is game-changing. It’s one of the most valuable tools for us."

Richard Allen, Polynesian Spa

Learn about AI Chatbot →

Help people choose by giving personalized recommendations

Provide personalized help to choose from your range of products, educating along the way. Install on your website, or link to it. Gather first party data to trigger email and Facebook remarketing campaigns to turn lookers into bookers.
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Learn more →

Measure NPS and learn what your customers think

Yonder customer surveys get incredible 35-50% responses rates and brings a new life to your data. Connect your Booking system/CRM for unrivalled automation and analytics.

"The simplicity of the survey makes it easy for our customers to share their thoughts. We've grown our feedback 10x.

Griff, Glass Bottom Boat

Learn about Customer Surveys →

Get more 5 star reviews online and manage them in one place

Lift your 5-star online reviews 5x compared to a request in an email afterwards. Monitor all your Google and Facebook Reviews within Yonder to save time responding and reporting, including listening for mentions of your team. Then showcase automatically on your website.

"I wondered if using Yonder would encourage more customers to write reviews and it has, we’ve seen an increase in reviews since using it.

Bobby, Easy Hike

Learn about Online Reviews →

Make business decisions based on data, not guesses.

Listen to customers at all parts of the customer journey and turn that into real-time insights to improve website performance, inform marketing strategy and team performance like never before.

Bring conversations, customer feedback and what your staff hear directly all into one place.

“Continuous improvement is an important part of our business and Yonder has given another tool to make that easy.”

Bruce Thomasen, Redwoods Treewalk

Customer experience leaders choose Yonder

Yonder powers customer experience at hundreds of leading service orientated businesses around the globe, big and small

See cASE STUDIES

For businesses providing service with a personal touch

Tourism

Professional services

Personal services

Agencies

"I’ve been amazed at the results. Yonder has made a fantastic impact on our conversion rate of website visitors to online bookings"

Richard Allen, Polynesian Spa

Yonder results

Belt Road Seaside Holiday Park

“Excellence is one of our company's core values and we rely on guest feedback to help measure how well we are living this value and achieving excellence in the eyes of our customers.”

Anna Crawford

Director of Belt Road Seaside Holiday Park

Read this Case Study →

Response rate

Speed to act on feedback

Daily

Yonder results

Redwoods Treewalk

“A great thing about the Yonder system is we’re also able to steer those customers that love us to share their reviews online, helping us boost a new product we’ve offered.”

Bruce Thomasen

Co-founder

Read this Case Study →

Response rate

Time to integrate

min

Yonder results

Skydive Tecumseh

Over 4 months Yonder has taken over 300 potential phone calls away from our office staff, allowing them to focus on other calls or tasks.

Shaggio Rodriguez

General Manager, Skydive Tecumseh

Read this Case Study →

phone calls deflected in 4m

300

Chats outside 9-5

Yonder results

Glass Bottom Boat Tours

“Yonder is one of the most powerful tools for saving time and increasing the efficiency of your business, particularly in small teams.”

Antony ‘Griff’ Griffin

Operations Manager/Skipper

Read this Case Study →

More Google Reviews per month

Chats answered immediately