Fresh from the Yonder development team, meet the all-new AI-generated Review Responses!
Designed to save you time while making sure your brand voice shines, Yonder users can generate AI-written responses to customer reviews directly from the dashboard. Whether it's a glowing 5-star rave or constructive feedback, you can instantly craft a response — and yes, it sounds just like you with Yonder’s unmatched Tone Adjuster feature.
Yonder’s Tone Adjuster — Speak With Your Brand Voice
Responding thoughtfully to every review takes time, especially when your inbox is full and your to-do list is long. And we know that not every customer is going to be the most reasonable person you’ve met, so some of those reviews are going to be more taxing than others! But replies to your reviews are crucial to get right— a thoughtful reply builds trust, strengthens your reputation, and reinforces who you are as a brand.
Every business has its own tone, personality, and way of connecting with customers; and even friendly responses can feel cold if they lack brand authenticity. But responses crafted using your tone and language? They feel personal, trustworthy, and real.
That’s why our AI response feature isn’t one-size-fits-all.
With Yonder-exclusive Tone Adjuster you can teach the AI how you speak. Want a warm and friendly tone? Or do you prefer something more polished and professional? Just set your Tone Adjuster and the AI will tailor each response to match your brand's unique voice. If it’s not quite right, you can edit the reply or generate a new one before sending. This is review management at its best: smart, scalable, and true to your brand.
Why It Matters
Thoughtful review responses show your customers you care — and they help turn happy customers into loyal ones. 89% of consumers read your responses to reviews and that shapes their opinion of your brand. If you're not replying to reviews (or, worse yet, replying in an off-brand, inauthentic, poorly worded way) then your customers are noticing. Yonder's Review Response tool helps you keep on top of your brand at maximum efficiency, without compromising on brand personality or customer satisfaction.
Whether you’re responding to praise or handling a tough comment with grace, Yonder helps you say the right thing, the right way.
One Dashboard, Total Control
You already use Yonder to manage your reputation and respond to reviews in one convenient place. With AI-generated replies now integrated into your existing workflow, it’s easier than ever to:
Generate personalized, on-brand responses in seconds
Review, edit, or auto-send replies — you’re always in control
Save time without sacrificing quality or authenticity
We're here to help you achieve your goals, whatever they might be. Whether you want to roll out Yonder today or you want to chat about what’s next in tourism tech, reach out to our friendly team for a chat.
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