Feature Release: Meet Yonder’s AI Voice Agent

Your phone is one of your most valuable sales channels, but answering every call is impossible to staff for; from the chaos of peak season, to the reduced staffing of shoulder season. What if every call could be answered instantly, professionally, and even turn into a booking at any hour of the day?

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That’s the power of Yonder’s new AI Voice Agent, a purpose-built voice assistant designed for tourism and travel businesses. It’s like adding a super-productive, always-available team member – without the payroll.

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Why Tourism Operators Love the Yonder AI Voice Agent

Never Miss Another Call

Whether it’s 8 AM or 8 PM, your AI Voice Agent answers every incoming call instantly; no hold music, no unanswered voicemails. This means more bookings, fewer lost opportunities, and happier customers.

Natural Conversations, Real Understanding

Powered by advanced AI, it understands what callers are asking and responds in a friendly, human-like voice. Gone are the days of a scripted menu! Yonder's AI Voice Agent can interpret intent, answer FAQs, and help guide the call.

Speak Their Language

Travellers come from all over the globe – and now your phone agent can too. The AI supports 20+ languages, automatically detecting and conversing in your caller’s language.

SMS Follow-Ups Automate Conversions

After every call, the AI can send automated SMS follow-ups, complete with booking links, directions, or confirmation details. That seamless follow-through turns enquiries into confirmed customers.

Connect With Your Booking System

Fully integrate with your booking platform to check availability and capture reservations in real time – no manual handoffs required.

Insights That Drive Decisions

The built-in call analytics dashboard helps you understand call volumes, conversion rates, and common queries – crucial intel for optimizing staffing, messaging, and promotions.

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Designed to Work With Your Team

Here at Yonder, we know the value of those personal moments, and the AI Voice Agent isn’t here to replace your staff. It’s here to free them up from repetitive tasks so they can focus on high-value interactions like personalised bookings, group enquiries, upsells, and guest experience. It even escalates complex calls to your team when the human touch matters most.

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What This Means for Your Tourism Business

✔ 24/7 phone coverage, even during peak season or after hours
✔ More bookings captured, without more staff
✔ Better customer experience, callers get immediate answers in natural conversation
✔ Less stress on frontline teams, freeing them up to deliver exceptional service

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Whether you’re a small tour operator, hotel, museum, or activity provider, Yonder’s AI Voice Agent turns every call into a potential sale – and every customer interaction into a moment of delight.

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Ready to Put Your Phone to Work?

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Yonder’s AI Voice Agent is currently available in beta — and it’s already transforming how forward-thinking tourism businesses handle customer calls. Interested in seeing it in action?

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‍Join the beta and discover how voice AI can elevate your guest experience and increase bookings effortlessly

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