"Yonder allows me to have confidence that customers are having the experience that we pride ourselves in."
Jacqueline McFadyen, Cleaver and Rouge
The easy way to manage reputation and turn clients into raving reviews
Retain clients by checking in to see if they're satisfied
Yonder takes care of the review-gathering admin for you - effortlessly prompting your customers to engage in satisfaction surveys and share their experience of your service and your team.
Boost word-of-mouth referrals
Yonder adds the power of the internet to word-of-mouth marketing, helping you attract new clients.
Use customer feedback to discover what it takes to continuously be the best
Measure if your clients are satisfied
Measure your rating, Net Promoter Score (NPS), and distribution of customer satisfaction. You can even compare ratings amongst your locations.
Learn what happens on the floor when you're not around
With feedback regularly gathered you'll have more information to work out what you need to do to improve your quality of service and retain clients.
Learn how your marketing is working by systematically asking how new clients hear about you.
Learn how your customers felt your team perform
Gather feedback on your team, including compliments and what needs improvement.
Make monthly staff reviews powerful and efficient with real-time reports of each team member at your fingertips.
Connect your Appointment System or tell Yonder who to send
Send to a list of people you enter into Yonder. Or, let Yonder automate the process of sending by connecting appointment systems like Timely.
02
Automatically gather reviews and testimonials
Yonder sends your client a beautiful, simple survey designed to get incredibly high response rates. Use the opportunity to ask more questions like "How did you hear about us".
04
Get notified immediately of any dissatisfied clients
Resurrect any issues before they escalate and catch the feedback before it get online.
04
Amplify your word of mouth
Grow your 5 star reviews on sites like Google. Showcase 5 star reviews and testimonials as a live feed on your website with a Yonder Widget or API integration.
05
Quickly discover insights
Make sense of the data quickly - no need to guess who responded, feedback is automatically connected to each client. Results are classified to your teams or locations.