Smarter Chats, Seamless Conversations: Yonder’s Biggest Upgrade Yet

2025 is already shaping up to be a game-changing year for Yonder, and we’re just getting started. With major upgrades to our AI ChatBot and the launch of a fully integrated Unified Inbox, we’re setting a new standard for tour operator technology.

Smarter, Faster, More Reliable: Meet the New AI ChatBot

Our latest ChatBot release is built for accuracy, reliability, and efficiency. Using a proprietary blend of AI-powered conversation and structured NLU search, our bot delivers the most precise and effective guest interactions yet. What does that mean for you?

• More control – Lock responses to ensure guests get exactly the right answer at the right time.
• Better reliability – Built-in fail-safes keep your ChatBot running, even if GPT has an outage.
• Deeper insights – Full chat logs let you track interactions, train responses, and optimize engagement.
• Stronger booking flow – Dynamic booking links push guests further down the funnel with real-time availability.

One Inbox, Every Conversation

We know managing guest communications across multiple platforms can be a challenge. That’s why we’re transforming the Conversations tab into a Unified Inbox, giving your team a streamlined way to handle guest interactions from a single, centralized hub.

Here’s what’s new:

• Star important messages – Never lose track of priority conversations.
• Assign chats to team members – Keep communication smooth between customer support, sales, and management.
• More integrations coming soon – Instagram, Facebook, SMS, and WhatsApp will be part of the Unified Inbox in 2025.

We’re Just Getting Started

Our technology is built specifically for the travel industry, leveraging insights from years of working directly with tour operators. Since joining forces with TOMIS, we’ve doubled down on our commitment to providing data-driven automation tools that increase bookings and improve guest experiences.

• Industry-leading AI automations – Our ChatBot drove over $5.3M in revenue for operators in 2024, and we’re pushing that even further in 2025.
• Optimized for direct bookings – Every feature we build is designed to keep guests booking directly with you, reducing reliance on OTAs.
• Built on real operator feedback – From ChatBot improvements to Unified Inbox, everything we develop comes from real conversations with operators like you.

Our mission is simple: to give you the tools you need to run a more efficient, profitable, and guest-friendly tour operation. And we’re just getting started.