Ask customers for feedback directly
Measure your rating, Net Promoter Score (NPS), and distribution of customer happiness. The Yonder survey is designed for maximum response rate. Expect an average 35% response rate, that's 10x more effective than using links in a post-experience email, which helps you get the best picture how you're doing.
"The simplicity of the survey makes it easy for our customers to share their thoughts. We've grown our feedback 10x.
Griff, Glass Bottom Boat