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AI Chatbot
Answer 95% questions immediately on your website and Messenger, 24-7 with our GPT based bot designed for tourism.
Reviews
Boost your 5-star reviews with an intelligent NPS survey. Powerful analysis of feedback.
Recommend
Provide personalized recommendations to help people choose their perfect tour, room,  package or more.
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Explore Integrations ➜
Meet our customers
Yonder powers hundreds of tourism businesses around the globe, from small agencies to large tourism businesses with multiple locations.
Niue Tourism
Read how a destination has embraced AI.
AJ Hackett Bungy
AJ Hackett Bungy embarked on a transformative AI journey.
Destin Party Boat Fishing
Unlocking the Waves of Customer Satisfaction, Efficiency, and Conversion
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Deep dive into topics and find new ways to grow your business.
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Join our program and partner dashboard to help you help your customers.
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Using online reviews to reward your staff
Online reviews can be a fun and unique way to reward and acknowledge your staff members.
April 3, 2024
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The best tourism chat & review system

Integrated with 13+ booking and waiver systems. Gather guest feedback, rich insights and more 5 star online reviews. Boost direct bookings and save staff time with an AI Chatbot.
Start free trialView pricing
"I’ve been amazed at the results. Yonder has made a fantastic impact on our conversion rate of website visitors to online bookings"
Richard Allen, Polynesian Spa

The easy way to manage reputation and turn customers into raving reviews

Ask customers for feedback directly

Measure your rating, Net Promoter Score (NPS), and word of mouth marketing. The Yonder survey is designed for maximum response rate.  Expect an average 35% response rate, that's 10x more effective than using links in a post-experience email, which helps you get the best picture how you're doing.
"The simplicity of the survey makes it easy for our customers to share their thoughts.  We've grown our feedback 10x.
Griff, Glass Bottom Boat

Get 5x more Google reviews

Maximise your SEO and social proof by boosting your Google and Tripadvisor reviews by asking the people that love you to review you online. Yonders unique system allows you to filter your reviewers so that you get more 5 star reviews.

Showcase reviews to your website and boost conversion

Online reviews influence the purchase decisions for 93% of consumers. We help you showcase all your 5 star reviews in an automated feed to your website, saving you time to keep it updated.

Discover which products perform best

Average ratings aren't a lot of use. Drill deeper and get a rich picture of feedback by segmenting your data by product, service, room etc. Find out exactly what needs improvement thanks to the deep integrations with tourism booking systems.

Bring all your reviews sites into one place

Save time managing your Google reviews, Get Your Guide and Facebook Reviews (and more coming soon) by bringing them into one home - Yonder.
Learn about Reviews →

How the magic happens

01
Connect your Booking System
Yonder integrates with popular booking systems like FareHarbor, Rezdy, Roller, Checkfront, Peek Pro and many more.
02
Automatically send customer surveys
Yonder regularly listens for new bookings and pulls in customer information. Surveys are automatically sent after the departure or finish time. You control when and how often.
03
Gather feedback directly
A beautiful, simple survey designed to get incredibly high response rates. Ask additional questions to learn more and get feedback about your team.
04
Amplify your word of mouth
We help 5 star reviews get shared online. Showcase your 5 star reviews as a live feed on your website with a Yonder Widget or API integration.
05
Quickly discover insights
Feedback is automatically connected to booking information. Results are classified to your organisations, products, room types and teams. Make sense of the data quickly.

Popular integrations

ALL integrations →

Help people choose with Yonder Recommend

If you offer lots of options, that makes choices hard for visitors and navigation through your website can take a long time.

‍Yonder Recommend is the innovative way to greet and get to know your site visitors, personalize their experiences and drive more sales.

Connect Fareharbor to import products/items and provide them as recommendations.
Learn about Recommend →

Do more with less with an AI powered tourism chatbot

Leave the repetitive stuff to us so you can do more of the work you do best.

Use our market leading conversational AI chatbot, built for tourism, to answer sales and customer questions every minute of every day.
"The fact that customers can get answers to their questions without having to email or call or text is game-changing.  It’s one of the most valuable tools for us."
Richard Allen, Polynesian Spa
Reduce trivial enquiries by responding immediately to 90% of chats. 
Over 45% of chats are outside off hours. Yonder saves you time and converts bookings while your office is closed.
Industry leading AI chatbot for tourism businesses, trained with millions of chats.
Start immediately with our conversation templates built for tourism businesses, or we'll customize to get maximum outcomes.
Learn about AI Chatbot →

Interact with customers on your website, no developers required

Put webchat on your website to engage with visitors, it's like a whole new channel to increase sales.

Use website messages to inform about the weather and more.

Add your Yonder reviews to help add social proof and influence customers to book with you
Learn about Convert →
Yonder results

International Antarctic Centre

“Yonder chatbot is a great way to engage customers in a conversation at any time of the day. It’s a 24-hour helpline service for our customers, allowing us to communicate back and forward with them instantaneously.”
Rachel Fisk
Marketing Executive ‑ Digital, Wayfare
Read this Case Study →
Clicks to bookings system
10
% chats
More chats than Messenger
40
x
Yonder results

The George

"It only took 2-3 days of my time across a couple of weeks to get the chatbot running on our website."
Georgina Torrington
Director of Sales and Marketing
Read this Case Study →
Speed to implement
3
days
FAQ's setup
100
Yonder results

Polynesian Spa

“Conversion rate on the website has gone up since implementing Yonder.”
Richard Allen
Sales and Marketing Manager
Read this Case Study →
Online enquiries answered
86
%
Website conversion rate
↑
Yonder results

Redwoods Treewalk

“A great thing about the Yonder system is we’re also able to steer those customers that love us to share their reviews online, helping us boost a new product we’ve offered.”
Bruce Thomasen
Co-founder
Read this Case Study →
Response rate
35
%
Time to integrate
1
min

Power up your customer care and direct bookings

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