We’re excited to announce a new Yonder integration partner — online activity & tour operator booking software, FareHarbor!
FareHarbor customers can now connect their online booking system with Yonder to collect feedback, 5-star reviews, convert website visitors, automate FAQ's and communicate with customers — all in one place!
→ Integrates with Fareharbor’s booking system
Yonder triggers surveys from the FareHarbor booking system and connects booking and customer data to responses. That means, there’s no need for guessing who responded to feedback - with Yonder you’ll know exactly which booking it was and all relevant details.
→ More feedback gives you more ways to improve
Get up to 35% of your customers giving feedback and measure NPS by asking directly with Yonder. Your FareHarbor integration means that surveys are automatically sent.
→ Boost your online presence through reviews
We turn positive feedback from your Yonder survey into online reviews by asking those who rate you 5-stars to post on their preferred online review site. We make it easier still by giving them a copy button to reduce the effort to share. A higher online rating helps boost your search ranking and influences decisions for 93% of consumers.
→ All of your feedback in one place
Save time by connecting Google My Business and TripAdvisor (Facebook coming soon) and pull all your customer feedback data into one home - Yonder. Learn what it takes to get 5-star reviews, recognise high-performing staff, make data-driven business decisions and find your most popular booking tours based on ratings.
→ An intelligent chatbot that knows all about tourism
We’ve trained an intelligent chatbot with a catalogue of the most frequently asked questions for a range of tourism businesses. Giving customers what they need immediately 24-7 gets you more bookings and saves time for your staff to deal with enquiries that need it.
→ Convert website visitors into sales with webchat and AI chatbot
Not everyone finds what they’re looking for on your website. Support your online sales with Yonder’s webchat and gain valuable customer insights at the same time. Connecting your FareHarbor booking system with Yonder’s tourism chatbot saves you time and drives more sales.
Find out more about the FareHarbor integration here.
Not a FareHarbor customer? Check out our other booking system integrations, here. If your booking system isn’t listed, You may be able to integrate via Zapier. Otherwise, please let us know as we're continuously adding integrations to more and more systems.
