Become a Partner
Articles and updates
Everything you need to know about converting website visitors to sales, all things chatbot, new Yonder features and more....
Surviving and Thriving Post COVID-19 with Richard Allen, Polynesian Spa
We chat about generating domestic demand and operating with a significantly lower budget
Webinar: Surviving and Thriving After Lockdown with Paul Milligan, Black Cat Cruises
James discusses surviving and thriving post lockdown with Paul Milligan, CEO of Black Cat Cruises
Working from home
COVID-19: Tips and tricks on working from home from the Yonder team.
Managing COVID - Insights from customer queries and practical help
We’ve pulled some conversational data from the last few days and best practices from operators
Myths and Truths about Customer Service Chatbots
We bust 7 myths about the ability of modern AI chatbots
One million chats: what we’ve learnt and what you should know
Chatbots in tourism 2020: trends and analysis
How does an AI chatbot work?
Learn how an AI chatbot works by matching similar phrases, it doesn’t match to keywords.
Solve your summer staffing problems with a chatbot (really!)
Chatbots and humans are the winning customer service combo
Drive outstanding customer service and fewer abandoned bookings with an integrated chatbot
Reduce abandoned bookings with instant answers to customer questions.
Top 15 funniest questions your customer service gets asked
We asked BYATA 2019 participants what was the funniest question your business has been asked.
How to provide the best customer service across phone, email, social media, and live chat
Best practices for tourism operators and accommodation
10 tips for using live chat effectively
Live chat can help you get more bookings but only if you use it well
Drive more online sales without more marketing spend
SEE OUR GUIDEs
Get more bookings and save staff time with powerful automations and data insights at every customer touchpoint. Built for tourism businesses trying to do more with less.
Get a demo
Be a Yonder partner