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Request reviews with an intelligent NPS survey proven to boost your 5-star reviews. Add survey questions to learn more.
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Manage online review sites within Yonder. Powerful analysis of topics and team members.
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Yonder powers hundreds of tourism businesses around the globe, from small agencies to large tourism businesses with multiple locations.
Destin Party Boat Fishing
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South Sea Cruises delivers exceptional customer experiences by embracing new innovative technologies
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Time saved gathering feedback is now spent sharing to the team and creating a real buzz in our office
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4 ways to leverage your online reviews to grow your sales.
Use your reviews to grow....
August 25, 2023
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Articles and updates
Everything you need to know about converting website visitors to sales, all things chatbot, new Yonder features and more....
Article
The Positive Side to Negative Feedback — A Discussion with Daniel Fleming, Owner of Award-Winning Boutique Hotel
How to effectively manage negative feedback — a chat with an expert managing discerning guests
Article
How to ask for useful feedback about your team to help motivate and improve
A recommend list of attributes you can ask customers about your team, to help performance reviews
News
Introducing: Team performance
Gather structured feedback on your team to help improve your performance reviews.
Article
Should you respond to all reviews?
Responding to reviews builds trust with your customers.
Article
How to create a customer feedback survey that doesn’t suck
Filling out a customer feedback survey for a business can be a chore. But it doesn’t have to be.
Article
Growing your business one online review at a time
If you’re not already collecting online reviews for your business, now’s the time to start.
News
Yonder June Update
June represents a turning point of our new industry-leading reviews product
Article
How connecting booking system data to customer survey eliminates hours of guesswork
Good data is the key to actionable insights. Connect your booking system to generate a rich picture
Article
Making the most of the Trans-Tasman Bubble
Some tips on how to communicate to Covid wary travellers
Article
How to get more online reviews
Online reviews influence the purchase decisions of 93% of consumers
Article
Is customer feedback really worth collecting?
Wondering what's the point in collecting customer feedback? We give examples how to use it
Article
How important is Tripadvisor compared with Google?
We take a look at which one is the most influential decision-making tool for customers.
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