Unlock Smarter Bookings with Yonder + Roller + Live Availability

Nothing kills momentum like a visitor asking “Is there space for me?” and having to wait hours (or days) for an answer.

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That’s why we’re excited to announce our enhanced integration with Roller—now with Live Availability built into Yonder’s AI Chatbot!

It’s the next leap forward in turning website visitors into booked customers. Roller is already a trusted platform in the attractions space, managing ticketing, memberships, POS, and more.

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With Yonder’s integration with Roller, your business can:

• Automatically import bookings and customer data from Roller into Yonder’s ecosystem
• Trigger review and feedback workflows based on your Roller bookings
• Segment insights by Roller product (e.g. tour, ride, membership) to see what’s working and where to improve
• Surface social proof by embedding 5-star reviews or filtered feedback tied to individual Roller products on your website
• Automate standard customer questions and FAQs seamlessly with chat, backed by data from Roller

In short: Yonder + Roller lets you centralize your guest communications, feedback, and analytics in one place—without losing the depth of connection to your core booking platform.

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✨ Introducing: Live Availability in Chat ✨

We’re proud to roll out Live Availability within Yonder’s AI Chatbot. Now your chatbot can:

• Check your Roller inventory (or any supported booking system) in real time
• Answer "Is there availability/get me a slot" queries instantly
• Provide direct booking links or guide the guest into the booking flow
• Handle availability queries 24/7—no more “sorry, we’ll get back to you”

Yonder’s AI Chatbot is already built to respond to routine queries about prices, times, and availability. With the new Live Availability feature, that capability is elevated: the bot doesn’t guess—it fetches current availability.

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What this means on the ground

Here are a few ways this upgrade will benefit your business and your customers:

Reduce friction in the booking flow
‍When a visitor sees realtime availability and gets a booking link without leaving chat, drop-off shrinks.

‍Fewer manual enquiries
‍Your team will spend less time replying to “Is there space?” messages and more time on high-value work.

‍Better sales outside business hours
‍Many potential customers visit after hours. The bot can respond to them—and even sell—while your team sleeps.

‍Stronger conversions
‍Live availability builds trust. Visitors see you as responsive and professional.

‍Smarter insights
‍Because chat data now ties to Roller’s inventory, you can see what people are asking about, which times sell out, and where gaps remain.

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How to get started

Getting Live Availability up and running with Yonder + Roller is simpler than you might think:

1. Request a Roller API key and credentials — Submit a support ticket to Roller to get the API credentials needed for integration.
2. Connect Roller to Yonder — Plug in your API key and client secret in Yonder’s Integrations dashboard.
3. Map your products — Select which tours, time slots, or tickets you want Yonder to expose in chat.
4. Enable Live Availability — Turn on the feature so Yonder can query Roller in real time.
5. Publish & test — Try out a few booking queries to make sure the bot responds accurately.
6. Monitor & optimise — Use Yonder’s conversation dashboard and Roller data to refine how the chatbot responds, which products are surfaced, and when to push promotions.

(If your current booking system is not Roller, Yonder already supports live availability with platforms like Ibis, Rezdy, and more!)

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