The easy way to turn customers into raving reviews

Effortlessly gather customer feedback directly and from online sources. Turn that into raving reviews and business intelligence to help you and your team lift your game.

Start free trial View pricing

From $60 / month

Get more feedback, 5 star reviews and testimonials

We ask for direct feedback and only ask those who rate you 5 stars to post on their preferred online review site. We make it easier still by giving them a copy button to save their time.

Incredible 40% average response rate

Intelligent survey - Only ask 5 star customers to share online

Get testimonials + private feedback

Setup and ready to send

Showcase your 5 star reviews on your website and boost conversion

Online reviews influence the purchase decisions for 93% of consumers. Install our automated feed to showcase your latest 5 star reviews.

Show reviews for specific products on product pages

Showcase product ratings in your Google Search Snippet

Get testimonials + private feedback

Use customer feedback to discover what it takes to continuously be the best

Measure customer satisfaction and NPS

Measure your rating, Net Promoter Score (NPS), and distribution of customer happiness. Since word of mouth is such an important part of getting new customers, use NPS as a metric to track how well you're generating sales through referrals.

Ask more questions

Go deeper by asking specific questions:
‍
→ How would you rate the value of our services?
→ What could we do better?
→ How did you hear about us?

Learn commonly mentioned keywords

Find out what keywords are used the most and dive in to learn more.

Get structured feedback on your team members

Gather feedback on your team, including compliments and what needs improvement.

Make monthly staff reviews powerful and efficient with real-time reports of each team member at your fingertips.

We also listen for their names (and variations) in online reviews so you can see at a glance all reviews with @mentions.

Bring all your feedback and reviews into one place

Save time checking different websites by pulling all your customer feedback data into one home - Yonder.

Yonder Feedback and Reviews

Google My Business

Record feedback heard by staff

More review sites, like Facebook Recommendations, coming soon.

Connect your booking system/CRM to automate sending and unlock new insights

See all integrations →

Go deeper than average ratings

Average ratings aren't a lot of use. Drill deeper and get a rich picture of feedback by segmenting your data by product, service, room etc. Find out exactly what needs improvement.

Connect your booking system data to see the full picture

No need for guessing who responded to feedback, know exactly which customer it was and all relevant details.

Reviews features

Everything you need to gather rich feedback from many sources, make sense of it and report on it

Gather feedback

Measure NPS

Intelligently ask for online reviews

Showcase latest reviews on your website

Send automatically by connecting your Booking system/CRM

Send to one or many manually

Customize for multiple organizations, like locations or teams

Customer data linked to all responses

Product ratings in Google Search Snippet

Alert staff to bad or all reviews received

Ratings breakdown per product and organization

Trend all your review sources - Google, Tripadvisor, Get Your Guide, and more

Popular keyword analysis

NEW

How exceptional businesses use customer feedback to grow

Whether you're new to customer feedback, or seasoned, this guide covers the Yonder Feedback Loop and 17 articles diving deep to explore how raving customers is the best way of sustaining and growing your business.

Get the Guide