Unleashed customer service automation with Roller

We empower you to engage, listen and communicate with customers 24-7. By giving every customer what they need you can turn that into more direct bookings and more raving reviews.
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What we do

By connecting your Roller with Yonder you can automate sending reviews requests, showcase reviews for your products on each webpage, connect booking data for rich analytics, and automate FAQ's on your website. Choose one or use them all.
"I’ve been amazed at the results. Yonder has made a fantastic impact on our conversion rate of website visitors to online bookings"
Richard Allen, Polynesian Spa

The easy way to manage reputation and turn customers into raving reviews

What do your customers think about you?  Connect Roller to find out

Measure your rating, Net Promoter Score (NPS), and distribution of customer happiness. The Yonder survey is designed for maximum response rate.  Expect an average 35% response rate, that's 10x more effective than using links in a post-experience email, which helps you get the best picture how you're doing.
"The simplicity of the survey makes it easy for our customers to share their thoughts.  We've grown our feedback 10x.
Griff, Glass Bottom Boat

Be found online and get your business 5x more Google reviews

Maximise word of mouth by boosting your Google and Tripadvisor reviews.  Boost your organic search ranking on Google, and standout in search results with your Yonder ratings.

Showcase reviews to your website and boost conversion

Online reviews influence the purchase decisions for 93% of consumers. We help you showcase all your 5 star reviews in an automated feed to your website. You can even filter to only reviews specific to a Roller 'product'.

Discover which products perform best

Average ratings aren't a lot of use. Drill deeper and get a rich picture of feedback by segmenting your data by each Roller 'product', such as a tour or rental. Find out exactly what needs improvement.

Bring all your reviews sites into one place

Save time managing your Google reviews (and more coming soon) by bringing them into one home - Yonder.
Learn about Reviews →

How the magic happens

01
Connect Roller to Yonder
Get your API credentials from Roller and plug them into Yonder, it's just a few clicks and you're connected.
02
Automatically send customer surveys
Yonder regularly listens for new bookings in Roller and pulls in customer information. Surveys are automatically sent after the finish time. You control when and how often.
03
Gather feedback directly
A beautiful, simple survey designed to get incredibly high response rates. Ask additional questions to learn more and get feedback about your team.
04
Amplify your word of mouth
We help 5 star reviews get shared online. Showcase your 5 star reviews as a live feed on your website with a Yonder Widget or API integration.
05
Quickly discover insights
Feedback is automatically connected to booking information. Results are classified to your organisations, products, room types and teams. Make sense of the data quickly.

Do more with less by adding automation to customer service & sales

Leave the repetitive stuff to us so you can do more of the work you do best.

Use our market leading conversational AI, built for tourism, to answer sales and customer questions every minute of every day.
"The fact that customers can get answers to their questions without having to email or call or text is game-changing.  It’s one of the most valuable tools for us."
Richard Allen, Polynesian Spa
Reduce trivial enquiries by responding immediately to 90% of chats. 
Over 45% of chats are outside off hours, Yonder will handle them for you.
Industry leading AI chatbot for tourism businesses, trained with millions of chats.
Start immediately with our conversation templates built for tourism businesses, or we can help customize to get maximum outcomes.
Learn about AI Chatbot →

Interact with customers on your website, no developers required

Put webchat on your website to engage with visitors, it's like a whole new channel to increase sales.

Use website messages to inform about the weather and more.

Add your Yonder reviews to help add social proof and influence customers to book with you
Learn about Convert →
Yonder results

International Antarctic Centre

“Yonder chatbot is a great way to engage customers in a conversation at any time of the day. It’s a 24-hour helpline service for our customers, allowing us to communicate back and forward with them instantaneously.”
Rachel Fisk
Marketing Executive ‑ Digital, Wayfare
Read this Case Study →
Clicks to bookings system
10
% chats
More chats than Messenger
40
x
Yonder results

The George

"It only took 2-3 days of my time across a couple of weeks to get the chatbot running on our website."
Georgina Torrington
Director of Sales and Marketing
Read this Case Study →
Speed to implement
3
days
FAQ's setup
100
Yonder results

Polynesian Spa

“Conversion rate on the website has gone up since implementing Yonder.”
Richard Allen
Sales and Marketing Manager
Read this Case Study →
Online enquiries answered
86
%
Website conversion rate
↑
Yonder results

Redwoods Treewalk

“A great thing about the Yonder system is we’re also able to steer those customers that love us to share their reviews online, helping us boost a new product we’ve offered.”
Bruce Thomasen
Co-founder
Read this Case Study →
Response rate
35
%
Time to integrate
1
min

Boost Roller by connecting Yonder

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AI chatbot and review platform for tourism
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